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irc://irc.freenode.net/##php
http://recentchangescamp.org/PatternLanguageForWikiAdoption
http://www.possepdx.org/members/
http://www.firstmonday.org/issues/issue11_5/jones/
http://groups.yahoo.com/group/webcommunities/message/1440
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An exercise to use the chat room: How has the Web changed society, your organization or you?
7:00 PM
Demands
on OD practitioners based on changes in the business climate
our
definition of competence/incompetence
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testing ... our table is here!
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Test
2- Our table is checking in....
Society has become asychronous...we
no longer have to be in the same space/time to communicate. We also have greater
access to information.
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more
jokes being sent -- time wasted
people don't talk to one another
anymore
accessible
information
The
internet has brought the world a lot closer. Accessibility to information, people...
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we now have a record of what we
DO talk about
allowed
quick research - although shallow
Reduced
human contact.
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A
smaller more accessible world while depersonalized provides access to more (purported)
knowledge
Workplaces
have increased learniing.
accessible
- can go right to it
spread
responsibiliy and accountability who don
contact
with more humans across the planet.
Question
1 (Society): connection regardless of geography; no rules on what's accessible;
a different way of socializing; poor humor is broadcast to everyone; commerce!;
can't compete with out a web page.
not
geographically dependent
t
have to be involved, easy to send to twelve people instead of the two important
ones
Literature
searches and research are accessible; medical teaching and data software
reality is technology impact is
very diverse
remote
service provision
Creates
one dimensional communication - reduces us to the written word. Lose valuable
body language and tone.
More
fumbling because it's more complex -- new preiesthood?
warp
speed of how we communicate
ON
some days information is instantaneous, and on other days we are back to the old
ways....there is inconsistency in speed.
A
library in every home, with infinite archives.
Invades
trust level, anyone can put anything on the internet
just
in time, anytime , anywhere work ethic
There's
even more unevenness of distribtuion than there ws before.
boundaries
have been blurred
There
is much more information available, both accurate and inaccurate.
hard
to stay expert at using the tools -tools keep changing
I
don't have to leave my office...the world is at my fingertips.
never a moment to let go
I never see people.
we feel indispensible, hard to
get away from the tether
customer
touch can be more focused, streamlines the educational process & branding
communication
Question
2 (Organization): Job-specific information; time wasted filtering spam; databases
for offices centralized. Advertise on web. On-line membership lists are good source
of referrals.
Learning
to socialize in a new way. All the cultural icons and affects are impacted.
Comparison shopping by purchasing
departments.
great
deal of time each day managing email
Google
is a big timesaver for searches and helps us to refine our search to very specific
criteria.
expectation
for instantaneous communication
Includes
unintended misrepresentation; instant access to research on any topic and instant
ability to share documents with clients and colleagues
7:20 PM
Think
about recent "tweaking" of Wikipedia articles by political opponents!
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Questions
from our ODN meeting as we discuss Open source:
how is it monitored, behavior,
language, intentions/positive and/or negative
is there a moderator to ensure
such benevelont behavior?
OD practioners seem to take on
the mediator/facilitator role in general
Linux Torville(sp) had the ability
to make this role look "fun"!
Tipping Point talks about taking
ideas and making it something that people can embrace and take it on
myspace and ham (sp) radio are
two similiar models, evolved into documenting protocol
how do you get a community together
to talk about teaching how to get people together to create community using technology?
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Will
there be a need for documented protocols as OSS and its analogous sites grow?
using the net can get you in touch
with others that have wisdom
what does open source OD look
like
is the price always fixed???
is there an open source way of
dealing with the "big secrets"? Pricing?? Let's hold the question and
process in a few
Ward Cunningham invented Wiki
and was initially closed
c2.com-brilliant community that
has been talking for 10 years
Reminiscent
of younger generations using software called "My Space" (young adults
create communities around themselves centered around their own webpage and inviting
friends in as they please) and old generation usin ham radios
look up open source in wikipedia
what
is a wiki? Anyone who reads it can edit...
wikipediea
has appearance of utter democracy and chaos but has some structure
collectively we are responsible
7:45 PM
Is
there an open source way of dealing with OD? One way people start is by spelling
erroneously on a wiki site and causing people to go in and correct
Movie about one wiki page on heavy
metal umlaut.
See
for example page in wikipedia called Heavy Metal Umlaut...
A wiki has a history page where
you can see all the revisions
accountability
built in....the way humans work with that is to have community to look at it...
will shultz - every human interaction
micro or macra, inclusion, control, openness...open source pulls in each of these
3 dimensions
will
scultz? - every element of human behavious is realted to three components: inclusion;
control; and openess - Open source includes these very same three components.
This might be threatening to high control organizations.
along
those lines....could be threatening to high control organizations
how can we combine the virtues
and values of open sources with the worldly need of "making money"
The Human Element : Productivity,
Self-Esteem, and the Bottom Line (Jossey Bass Business and Management Series)
by Will Schutz (Hardcover - Aug 9, 1994
7:50 PM
How
can we help leaders feel safe with more inclusion, less control and more openess
and still make a profit?
Schutz's
parameters: inclusion, openness, control
Collective
IQ g
Collective IQ goes up once people
have worked through the initial errors made in beginning teams. Scientific teams
get better but then they get stale - at this point, they need to bringin new membe
Virtual teams increase in effectiveness
in years 1-2, then after that tend to decline to a point (around 5 years) where
they become very ineffective.
after
5 years group interaction wanes, engagement drops - - needs someone to take on
relationship building
Virtual
teams that are together for 1-2 years are highly productive; for 3-5 years productivity
wanes and after 5 years are not productive...unless someone is paying attention
to the relationships, processes etc.
VTs
using technology & easy to avoid conflict & disengage
Research has shown that virtual
teams do well for up to two years, less well from 3-5 years and may as well close
shop after five years in terms of engagement and community and productivity. Relationship
manager needs to take over to watch for these patterns in virtual teams.
Rachelle Jacover has done extensive
research on virutal teams!
7:55 PM
fewer
observable clues in electronic communication - need new tools for detecting social
disfunction
management
does not allocate resources to support for VTs because "out of sight, out
of mind"
Virtual
teams are becoming a major part of business today, but not enough resources are
being put into the care and feeding of these teams. Who has an OD person working
with virtual teams?
Virtual
teams are also more susceptible to undiscovered cultural dissimilarities, and
hence blocked communication or misunderstandings
for
od practitioners, new skills for "reading the virtual room"
Virtual team are becoming about
40-50% of how businesses do business today yet orgs do not spend resources to
care and nurture virtual teams because they are out of sight.
In an online classroom, there
is a beginning-middle-end, but in a virtual team it is ongoing, and the significance
of community is more critical.
60%
of VT members say they've never met all the members on their team - community
is lacking unles sit is created - role for OD in developing community on-line
Online classrooms: who cares because
it has abeginning, middle and end. Yet, virtual team members may never meet each
other in three to five years. There is a role for OD in building community in
virtual teams.
teams
are teams
need to get together on the phone
and face to face
8:00 PM
teams
are teams - need to get together on the phone or face to face, not just on line
intel is a good demonstration
of getting people together that are distributed teams and having them immerse
themselves in this culture
Intel
has people from other countries come to the US (families and all) to run a factory
here for two years. 200-300 people do this in a given year. Then they go back
to run a factory in another country. This is learning on a global level. How do
they manage this. We should look at this.
session
1 = managing virtual teams
session
2 = facilitating a VT meeting, tools you need to know
suggestion:
Rachelle do two sessions for ODN on managing virtual teams and 2) how to facilitate
virtual teams. Rachelle is willing.
Often
there is no care-taking for on-line communities. Who is going to spend money?
Are they ready?
Where does open source work, and
where does it fall apart?
you
get outside certain bounds, where does open source work and where does it fall
apart?
8:05 PM
Question:
who will spend money on managing virtual teams? How to convince people that they
need it? nd are we (the OD community) ready?
We are coming together on the
premise that we don't know.
as
consultants we have a stake in being the experts and not sharing our "info",
how do we operate, possible metaphor is that od consultants are more like microsoft-proprietory
info we want to keep it hidden (for lack of better words)
in business people are not sharing
information as opposed to education where information is shared
Education = sharing info; business
= protecting info
In
business, seems like many reinvent the wheel because do not share proprietary
knowledge. In education, this does not happen as much. Why don't people share
knowledge?
similiar
example: business consulting books - gives a miracle cure but no specifics
php is all about people working
on projects in the "now"
Dan's question....
One solution might be a list serve
where we can post questions
odn
is thinking about opening a listserv, opportunity to share knowledge
8:10 PM
sharing
resources in an academic environment could be likened to our work in odn
Working TOGETHER is a key way
to break down the info barriers.
community
consulting project - learning from someone else is a good way to approach open
space od
One
of the ways to break down barriers is to share with each other
edwin friendman- od professional
and rabbi "there will never be an end to the data that will be available
to make us feel like we know enough"
Incidentally,
"php" is a programming language that puts "intelligence" in
web pages (we use it on the ODN web site). The web site John cites isn't really
accessible to everyone, but it's an example of a place where people look for real-time
help on projects by chatting with qualified (and spectator) peers in the hopes
of getting a "right" answer or a group of answers that will lead to
a solution.
how
can we support each other with the interpersonal side of the od profession
How can we support each other
with the interpersonal element?
Gift we can give each other is
give each other feedback on how we come across
john
raises another caution- saw a group dynamic- a suggestion was made, group said
"yes", appeared to be a group decision - "what about the silent
voices"
no voice does not indicate no
opinion
note of caution - particular suggestion-
sounded like a suggestion that I won't want to spend my time
8:15 PM
In
this open source environment, how would say someone not particpating get resolved?
a
good online facilitator will watch for silence
my
sense is good community cultivation is back channel- someone might take on "chatting"
in other ways with the voice of disagreement (for lack of a better word"
A possible synthesizing question:
cOME BACK TO What can we as ODers learn from Open surce?
Tom
has a synthasizing question- are we still in the divergent dimension , perhaps
we need to stay in the realm of what does open source and od
should we spend time in the divergent
area - let's stay with open source
long run - virtual teams are a
bread and butter subject for od
LOng
run, virtual teams are likely a bread and butter subject for ODers.
Rob not bob
capture the plus deltas after
every session
Check
out the latest OD Journal (from the OD Institute) for a very relevant article
on using Open Source principles as tools for "real OD".
Debrief, plus / delta
8:20 PM
survey
+
opened my mind, prov
every
table will give one plus and "what could be even better?"
Appreciated: The visual/audio
learning, seeing the notes helped with comprehension
Delta: Clearer goals up-front.
What are we really trying to leave with?
change:
more of an initial context, more closure, clearer assumptions about where starting
from, facilitation style o=to promote & encourage even more group dialgue
Great interaction; topic was interesting
(we were suspcious at first); timely; virtual team hints great (networking value).
Cookies! Concept of virtual teams actually working is heartening and interesting.
get
more out of small group dialogue
delta?
What can OD practitioners learn from open source? application to other areas?
applications to our own growth?
hard
to mix computer and in person dialogue
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Exlplore
in more depth before we move to specific OD applications.
interesting
to see chat room technology in a meeting format
kudos
to John for taking the risk to
Provide
some more context on OSS applications.
TIme
to integrate the new concepts into our thinking.
melding
current skills with new environment
Look
at the decision making process.
This
is from Barbara's group:
8:25 PM
Extremely
engaging and energizing...
Next
time: more computers! Do it virtually next time, literally, perhaps from home
(Corvallis contingent really likes this idea!). Doing "separated" chunk
followed immediately by face-to-face in the room -- check out the contrast and
discuss learnings.
The
importance of being savy about virtual teams
there
are basics some of us don[t know - requirements for admission to this world
Learning about a whole side of
technology
New
directions and new way of thinking is provocative.
sharing
in whate may be a way for ODN, set up a site to share proposals, tools, ideas,
concepts
Let'
s find out what on the edge of
technology and find out what tools open source community is using for organizing
themselves?
This is from Rachelle's group
interactivity on various levels,
thoughtprovoking
what could be better
more balance of the application
and theory
9:35 PM